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Frequently Asked Questions

Everything you need to know about getting started with AppVersion.info

  • 1. Who is AppVersion.info for?

    • We've created AppVersion.info for developers and producers of software running on Windows, Mac, and Linux, who want to inform the users of their applications in an attractive and friendly way about new features or upcoming changes.

  • 2. What is a banner?

    • Banner is an HTML document presented to the user of your application, usually after installing its new version.

  • 3. How is a banner presented?

    • Banners are displayed using the view-agent application, which you should include in the installation package of your application.

  • 4. How are banners created?

    • We provide an advanced browser-based application that allows you to create and manage attractive banners exceptionally easily and quickly.

  • 5. Do I have to create a banner for each new version of my application?

    • No. If an update to your application does not bring anything new from the user's point of view, you do not need to create a banner. In this case, after installing the update, the user will simply not receive any information.

  • 6. What is the Welcome Banner?

    • It is a special kind of banner marked with zero version number. It is displayed when a user first installs and runs your application. It usually shows introductory information such as welcome and where to find more information.

  • 7. What is a channel?

    • A channel is a stream of consecutive banners, usually associated with a version of your application.

  • 8. How many channels do I need if I have two applications?

    • Usually two. One for each.

  • 9. How many channels do I need if I have one application released in three languages?

    • Usually three. One for each language.

  • 10. Can my application utilize two or three channels?

    • Yes. You can display one channel for new versions, another one when you want to give your users some vital information, and another one, for example, to provide them with tips on how to use your application effectively.

  • 11. How many channels can I create?

    • From one to one hundred, depending on the package.

  • 12. Is it possible to work in groups with one account?

    • Yes, every account has the possibility of teamwork.

  • 13. How many team members can access my account?

    • There are no restrictions.

  • 14. How much does team member access cost?

    • Nothing. You only pay for the primary account. All others need to do is sign up for the basic, free plan.

  • 15. Will the integration of my application require much work?

    • Integration is straightforward. We provide detailed documentation as well as samples of code implementing standard channel functions. Typically, it takes one developer up to two hours, including testing.

  • 16. Does my application need to have an installer to use AppVersion.info?

    • No. If your application extracts itself into a folder, just include our view-agent in the archive.